Contact
Contact Pathnook
Pathnook is an AI learning and growth system that currently starts with family learning support and structured weekly follow-through. This page is the public support, legal, and billing-help hub for the service.
Operator
Yanhui Lin, Mainland China
Pathnook is operated by Yanhui Lin, an individual software maker based in Mainland China.
Unified public inbox
admin@pathnook.comUse this address for support, refund review, privacy requests, billing help, and legal contact. Pathnook aims to reply within 2 business days.
Billing and subscription help
Freemius handles checkout, invoices, payment methods, renewals, and cancellation as Merchant of Record. Pathnook handles local access, entitlements, report history, and opening the Freemius portal when billing actions are needed.
Start from Pathnook billing management if you need to check local access, household entitlements, or report history. Open the Freemius billing portal from there when you need invoices, payment methods, renewals, or cancellation.
Privacy and deletion requests
Adult account holders can use the same inbox for privacy, export, correction, and deletion requests. Pathnook may keep limited records when required for billing reconciliation, fraud prevention, tax obligations, security review, or legal compliance.
If your request concerns a charge handled by Freemius, Pathnook may coordinate with Freemius as Merchant of Record before confirming the final outcome.